LEGAL

Terms & Conditions

These Terms & Conditions govern access to and use of Succulent Sphere, an India-based plant e-commerce business which may operate as a sole proprietorship.

Business Address: Bhimtal, Nainital

Support Email: Succulentsphere@gmail.com

Last Updated: 16th Feb 2026

1. Use of Website

By using our website, you agree to these terms, applicable Indian laws, and fair usage standards. You must provide accurate information during account, order, and support interactions.

2. Product Information & Orders

Product visuals and descriptions are prepared with care. For live plants, natural variation in size, tone, and growth form is normal and not a defect. Orders are confirmed only after successful payment and final acceptance by us.

3. Pricing, Payments & Security

Prices and stock may change without prior notice. Payments are processed through Razorpay and authorized banking channels. We do not store full card details on our servers.

4. Shipping, Delivery, Returns & Cancellation

Shipping and return timelines are governed by our Shipping & Delivery and Refund & Cancellation policies. Claims may require mandatory unboxing video evidence and order verification.

5. Intellectual Property

All website content, product visuals, text, branding, logos, and design assets are owned by or licensed to Succulent Sphere. Unauthorized copying, resale, scraping, or reproduction is prohibited.

6. Limitation of Liability

To the extent permitted by law, Succulent Sphere is not liable for indirect, incidental, special, or consequential damages arising from website use, order delays, courier disruption, plant care outcomes, or third-party platform failures.

7. Force Majeure

We are not responsible for delay or non-performance caused by events beyond reasonable control, including natural disasters, strikes, transport shutdowns, government restrictions, epidemic conditions, or technical outages.

8. Governing Law & Dispute Resolution

These terms are governed by the laws of India. Any dispute will first be attempted to be resolved amicably through support communication. If unresolved, courts/tribunals having jurisdiction over [City, India] will have exclusive jurisdiction.

9. Updates to Terms

We may update these Terms & Conditions periodically. Continued use after updates implies acceptance of the revised terms.